Mass. Dept. of Telecom & Energy (DTE) said Verizon’s obligation t...
Mass. Dept. of Telecom & Energy (DTE) said Verizon’s obligation to provide adequate service throughout its territory doesn’t extend to optional features or high-speed data services. DTE made ruling as it denied pleas by Franklin County and towns of…
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Athol, Petersham, Phillipston and Royalston for orders compelling Verizon to deploy caller ID, ISDN, digital subscriber line and T-1 services within their borders. Petitioners claimed that Verizon was (1) providing inadequate service to their residents by denying them access to features and high-speed data links and (2) discriminating unlawfully against them by concentrating its network upgrading efforts elsewhere in state. But DTE said Verizon was complying with service standards: “Verizon’s obligation to provide services does not extend to providing service features, advanced services or any services beyond basic telephone service.”