Mobile providers face a ‘growing labyrinth of U.S. and foreign re...
Mobile providers face a “growing labyrinth of U.S. and foreign regulation” of wireless location-based services and must integrate customer data privacy protection and management into their business plans if they want to survive, Forrester Research said in report. Companies…
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using new wireless technologies, particularly those that provide mobile location tracking, should establish chief privacy officers and develop companywide privacy policies to stem “mounting customer anxiety,” Forrester said in report, Surviving the Privacy Revolution. “We are in the early stages of a sweeping change in attitudes that will fuel years of political battles and put once-routine business practices under the microscope,” said Forrester analyst Jay Stanley.