SBC and unions reached tentative agreement on 3-year labor contra...
SBC and unions reached tentative agreement on 3-year labor contracts covering 120,000 employees of Ameritech, Pacific Bell/Nev. Bell, Southern New England Telephone and Southwestern Bell phone companies. Agreements, which replace contracts due to expire April 1, offer wage increases…
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of 12.25% over 3 years, union said. CWA said contracts achieved its main goals: (1) Card check recognition and neutrality for workers at SBC subsidiaries and its long distance unit. (2) Improved working conditions for service representatives and operators, including more flexibility in scheduling vacations and reduction in cap on mandatory overtime. Company-union committee will be set up to address concerns about monitoring and other job issues. (3) “Significant increases in compensation.” Along with phased-in 12.25% increase, customer service representatives will get immediate 4% raise. Customer service representatives, operators and sales associates who use bilingual skills will receive pay differential of $5 daily. Union and SBC also agreed to improvements in retirement benefits, grant of stock options, increase in adoption reimbursement and increased dental care benefits. SBC Senior Vp Gary Lucas said early contract settlements reflected “positive and productive tone” in bargaining that began in late Nov. CWA Pres. Morton Bahr said negotiations were “very positive.”